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Platform Support Agent

ประเภทงาน : Programmer/System Admin/ITประกาศวันที่ : 14 มีนาคม 2565

Platform Support Agent

  • วุฒิการศึกษา

    - ปริญญาตรี
    - ปริญญาโท

  • สาขาวิชาชีพ

    - วิทยาการคอมพิวเตอร์
    - เทคโนโลยีสารสนเทศ

  • เงินเดือน/ค่าตอบแทน

    22000

  • ตำแหน่ง

    2 ตำแหน่ง

รายละเอียดของงาน

The Platform Support role for us will be a service function. Your main responsibility is to make sure that our users have the best experience. This means timely help & support with a service mindset, consulting with regards to the platform you are specialized in. You’ll work in an agile environment where each problem will be tackled in impact based considerations. You’ll get a chance to expand your knowledge and area of expertise to more than just any one platform when you’re ready. The future of this function will be an all round platform support with a significantly wider range of knowledge and skill compared to a traditional support function. The better you are with the supporting function, the further back you’ll be in the support tier. In the end, you’ll be more of a functional support providing knowledge and devising short & long term solutions to support agents. With all of this in mind, if this opportunity sounds like something you would be interested in please feel free send your application our way.

Job Responsibilities

  • Provide a supporting service to our users.
  • Completing task within the SLA.
  • Work closely with platform users to understand the needs and/or requirements of the users and platforms.
  • Supporting manuals & troubleshooting guidelines to help build user understanding and in turn decrease the amount of supporting tasks.
  • Contributes to the platform improvement backlog.
  • Consulting users with your technical knowledge.

คุณสมบัติผู้สมัคร

  • Bachelor's (or Master's) Degree in any fields are welcome.
  • New graduate are welcome to apply.
  • Service mindedness is very important.
  • Tech-savvy

รายละเอียดบริษัท / สวัสดิการ

Ngernturbo is a new consumer finance startup, established in late 2017, currently with 650 branches. Our management team are young and talented professionals, with the average age in their 30s, of which have an Ivy League or Master degree from abroad with extensive background in finance, including investment banking, and other related fields.
 
Our primary area of focus is the unbanked sector in Thailand. Those in the unbanked sector usually face difficulties in obtaining credit to finance their shops, their farms, or to meet short term liquidity needs. We aim to provide them credit and other financial products at a very reasonable rate and very generous payment terms. For those willing but unable to pay our debt, we will offer help within reasonable business boundaries for them to amend or defer our payments. We also give them financial advice for them to make it through. While popular among other lenders, liquidations will only be our last resort. We operate our business with great pride to provide financial assistance to those in need, enabling them to have better lives.
 
 
 
 
NTBX is Ngernturbo's an in-house tech powerhouse which plays an important role in the success of Ngernturbo business operation and expansion.

We firmly believe in a working environment that emphasizes communication and awareness of each decision made by the company. Therefore, we profoundly adopt AGILE concept in each and every process. AGILE is broadly utilized starting with our management teams down to every single employee in Ngernturbo.

 

CEO Office Team

วิธีการสมัคร

Recruitment Team **send your updated resume/cv to our email or contact us via phone for more informations**

Nattakarn S.
Recruitment Specialist - Ngernturbo (Non-Tech)
Nattakarn.suw@turbo.co.th | 063-206-8909

Jirarat J.
Recruitment Specialist - NTBX (Technology Team)
Jirarat.jar@turbo.co.th | 092-986-9917

ที่อยู่ของบริษัท/สำนักงาน

บริษัท เงินเทอร์โบ จำกัด
455 ถนนบอนด์สตรีท แขวงบางพูด เขตปากเกร็ด จังหวัดนนทบุรี 11120
อีเมล์ : jirarat.jar@turbo.co.th โทร : 092-986-9917 เว็บไซต์ : careers.ntb.co.th

แผนที่บริษัท

บริษัท เงินเทอร์โบ จำกัด
ผู้เข้าชมเว็บไซต์ : 23547923
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